Terms & Privacy Policy

Harpal Wellness and all its associated brands, Yogapal and Ptpal are the business companies which this Terms & Privacy Policy applies to. Wherever the Terms & Privacy Policy refers to Harpal Wellness it includes Yogapal and PTpal. Harpal Wellness are committed to protecting your rights and privacy and ensuring that your personal information is handled in a safe and responsible manner. This Terms & Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book classes, or use our services. By using our services or providing us with your personal information, you agree to the terms of this Terms & Privacy Policy.

Information We Collect

We collect personal information that you provide to us directly, as well as information that is automatically collected when you interact with our website or use our services.

A. Personal Information You Provide:

• Contact Information: Name, email address, phone number, and mailing address.

• Payment Information: Credit/debit card details and billing address (through secure payment processors).

• Health Information: Medical history, physical conditions, or other details relevant to your fitness or yoga practice (only if provided voluntarily).

• Booking Details: Information about class bookings, session preferences, and cancellations.

B. Automatically Collected Information:

• Website Usage Data: IP addresses, browser type, operating system, referral sources, pages viewed, and date/time of visits.

• Cookies: Small text files stored on your device that help us improve your experience on our website. You can manage or disable cookies in your browser settings.

How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To schedule and manage your yoga classes, personal training sessions, and other wellness services.

• To Communicate with You: To send appointment reminders, promotional offers, updates about services, or respond to inquiries.

• Payment Processing: To process payments for services rendered.

• To Improve Our Services: To personalize your experience, conduct surveys, and enhance our offerings based on your preferences.

• Legal Compliance: To comply with legal obligations, resolve disputes, or enforce our agreements.

How We Share Your Information

We respect your privacy and do not sell your personal information. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, email marketing platforms) to help us deliver our services and manage business operations. These providers are obligated to safeguard your information.

• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or request by government authorities.

Data Security

We use industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request to correct or update any inaccurate or incomplete personal information.

• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions (e.g., to fulfill contractual obligations).

• Opt-out: You may opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

Retention of Information

We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. Once the information is no longer required, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Harpal Wellness. We are not responsible for the privacy practices of those third parties. We encourage you to review the terms and privacy policies of any external sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

Changes to The Terms & Privacy Policy

We reserve the right to update or modify these Terms & Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review the Terms & policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding these Terms & Privacy Policy or your personal information, please contact us at: harpal@yogapal.co.uk

Health Disclaimer

By participating in any yoga classes, personal training sessions, or other fitness-related services offered by Harpal Wellness, you acknowledge and agree to the following:

• Consult a Healthcare Provider: Before beginning any fitness or wellness program, including yoga or personal training, you should consult with a qualified healthcare provider, especially if you have any existing health conditions, are pregnant, or have any concerns about your physical abilities.

• Assumption of Risk: You understand that physical exercise and movement can involve certain risks, including but not limited to the risk of injury or discomfort. You agree to assume all risks associated with your participation in our services. It is your responsibility to listen to your body, avoid pushing yourself beyond your limits, and notify your instructor or trainer if you feel pain or discomfort during any class or session.

• Personal Responsibility: Harpal Wellness and its instructors or trainers are not responsible for any injuries, accidents, or health complications that may arise during or after participating in our services. By attending classes or engaging in personal training, you acknowledge that you are voluntarily participating in activities that may involve physical exertion.

• Modification of Activities: If you have any physical limitations, injuries, or conditions that could affect your participation, please inform your instructor or trainer before the session begins. Modifications to exercises or poses may be recommended, but it remains your responsibility to ensure that any activity undertaken is appropriate for your health condition.

• Health Information: Any health information you provide to us, such as medical conditions or physical limitations, is kept confidential and is used solely for the purpose of providing safe and effective services tailored to your needs. However, we do not provide medical advice or care, and you should consult a healthcare professional for medical concerns or diagnoses.